Obtaining and Retaining Customers
by Andrew Whalley
Publisher: Bookboon 2013
ISBN-13: 9788740305159
Number of pages: 130
Description:
At the heart of this book is the belief that to survive and prosper in today's competitive environment, irrespective of the type of business concerned, a focus on the needs of the customers is paramount -- if customer don't get what they want, they go elsewhere and with the contemporary digital environment, going elsewhere has never been easier to do.
Download or read it online for free here:
Download link 1
Download link 2
(multiple PDF files)
Similar books
Sales Presentation Techniquesby MTD Training - BookBoon
If you're selling a product or a service to your clients you'll need to know exactly how to influence and sell your wares in the right way. This textbook will focus on the key skills and techniques that you need to perform high impact presentations.
(9867 views)
Auctions: Theory and Practiceby Paul Klemperer - Princeton University Press
A non-technical introduction to auction theory and its practical application. It introduces the basic theory, discusses practical auction design, and describes the one-hundred-billion dollar 3G mobile-phone license auctions.
(14907 views)
Sell and Grow Richby Robert Stuberg - Smashwords
Selling is the world's highest paid profession. Unfortunately, there are millions of salespeople that don't make much money. How can that be? It's simple really. This book will give you the tools you need to 'Sell and Grow Rich.'
(10446 views)
Sales Management: Teamwork, Leadership and Technologyby Charles M. Futrell - Harcourt Brace College
The book focuses on topics most important to today’s organizations: team building, leadership, relationship selling, services and nonprofit selling, global selling, the multicultural workplace, technology, small business, and increasing competition.
(19195 views)