Sales Management: Teamwork, Leadership and Technology
by Charles M. Futrell
Publisher: Harcourt Brace College 1997
ISBN/ASIN: 003010629X
ISBN-13: 9780030106293
Number of pages: 704
Description:
Completely revised and updated for 21st century selling, this popular text has been updated to reflect issues affecting salespeople today and beyond. The most current text on the market, Sales Management focuses on topics most important to today’s organizations, including team building, leadership, relationship selling, services and nonprofit selling, global selling, the multicultural workplace, technology, small business, and increasing competition. Dr. Futrell empowers students with the tools to win customers for life.
Download or read it online for free here:
Download link
(multiple PDF files)
Similar books

by Dragos V. Iliescu - BookBoon
This short and practical book provides its readers with a structured approach to telesales, from preparation to closing the sale. It describes each step, and provides information regarding the transition from one step to the next.
(7917 views)

by Jan Flamend - BookBoon
In this book you will find numerous answers to this question: What should I do in front of a customer? Even the most experienced sales person is not always sure if he is doing the right thing. In these training programs they learn to really do it.
(7447 views)

by Andrew Whalley - Bookboon
At the heart of this book is the belief that to survive in today's competitive environment, irrespective of the type of business concerned, a focus on the needs of the customers is paramount -- if customer don't get what they want, they go elsewhere.
(9219 views)

by MTD Training - BookBoon
In this textbook we cover what the best approaches are to sell more effectively. We assume that you have little or no selling experience so we will take you by the hand and will give you a firm foundation in basic selling skills.
(10177 views)