Conflict Management in the Workplace
by Shay McConnon, Margaret McConnon
Publisher: How To Books Ltd 2008
ISBN/ASIN: 1845282477
ISBN-13: 9781845282479
Number of pages: 144
Description:
Offers many tried and trusted approaches to ensure that conflicts are managed so that they are positive and creative rather than a process of disintegration. A very useful tool for anyone struggling to get along with difficult colleagues.
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(1.2MB, PDF)
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