
Hidden Communication Skills Revealed
by Apex Leadership Ltd
Publisher: Bookboon 2013
ISBN-13: 9788740303513
Number of pages: 42
Description:
There are numerous books on basic communication skills but this e-book looks at some which are often overlooked. Interpersonal skills are about how we get on with others. What we say, how we say it, how we listen, the questions we ask, our demeanour, actions and movement are all the stuff of interpersonal communication. Too often taken for granted, yet mastery of these skills can help you to stand-out in the workplace.
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