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This page lists freely downloadable books.

 

e-books in this category

Obtaining and Retaining CustomersObtaining and Retaining Customers
by Andrew Whalley - Bookboon , 2013
At the heart of this book is the belief that to survive in today's competitive environment, irrespective of the type of business concerned, a focus on the needs of the customers is paramount -- if customer don't get what they want, they go elsewhere.
(1539 views)

Sell and Grow RichSell and Grow Rich
by Robert Stuberg - Smashwords , 2013
Selling is the world's highest paid profession. Unfortunately, there are millions of salespeople that don't make much money. How can that be? It's simple really. This book will give you the tools you need to 'Sell and Grow Rich.'
(1086 views)

Fundamentals of SalesmanshipFundamentals of Salesmanship
by Norris Arthur Brisco - D. Appleton and company , 1921
The explaining of the fundamental principles of salesmanship is the purpose of this book. They are not the result of theorizing, but the opposite, as they are the principles worked out from analyzing the experiences of successful salespersons.
(1050 views)

TelesalesTelesales
by Dragos V. Iliescu - BookBoon , 2012
This short and practical book provides its readers with a structured approach to telesales, from preparation to closing the sale. It describes each step, and provides information regarding the transition from one step to the next.
(1028 views)

Closing the SaleClosing the Sale
by Frank Atkinson - BookBoon , 2012
The biggest obstacles to closing are fear of rejection by the salesperson and fear of making a mistake by the buyer. This short book gives good practical advice on how to close more sales confidently and at the right time.
(1152 views)

How to Sell Your Value and Your PriceHow to Sell Your Value and Your Price
by Jan Flamend - BookBoon , 2012
In this book you will find numerous answers to this question: What should I do in front of a customer? Even the most experienced sales person is not always sure if he is doing the right thing. In these training programs they learn to really do it.
(1132 views)

Customer CareCustomer Care
by Frank Atkinson - BookBoon , 2011
This book has been written to help you become more successful in sales. The author of this publication brings his wide range of experience and expertise into play giving simple, practical and tested advice on sales and selling.
(1810 views)

Buyer BehaviourBuyer Behaviour
by Frank Atkinson - BookBoon , 2010
The author specialises in training salespeople to be more successful in their role. Contents: Introduction to buyer behaviour; Behavioural analysis, Understanding your preferred style and how to deal with other buyer types; Buyer tactics.
(2732 views)

Sales PlanningSales Planning
by Frank Atkinson - BookBoon , 2010
Sales planning is a key skill that all salespeople need to master. This book takes you through the key planning principles, producing your personal plan, planning for meetings, managing your time, planning to negotiate and planning your activities.
(2518 views)

The Power of SellingThe Power of Selling
by Kimberly Richmond - Flat World Knowledge , 2010
Teaches students about the proven process of selling. It teaches students how to apply the tenets of selling to how to sell themselves and get the job they want, with the same process professional sales people learn on their own selling skills.
(3279 views)

Successful Prospecting in SalesSuccessful Prospecting in Sales
by MTD Training - BookBoon , 2010
From the table of contents: The Role of Prospecting in the Sales Process; General Skills that Prospecting Requires; Prospecting Tips; Effective Introductory Sales Letters; Cold Calling Techniques; Prospecting with Existing Customers; Resources.
(2648 views)

Handling Objections in SalesHandling Objections in Sales
by MTD Training - BookBoon , 2010
If you've been in sales for any length of time then you've most likely heard the objections in sales more than once. This textbook will cover some of the techniques and strategies that you can use to overcome these objections.
(3038 views)

Sales Presentation TechniquesSales Presentation Techniques
by MTD Training - BookBoon , 2010
If you're selling a product or a service to your clients you'll need to know exactly how to influence and sell your wares in the right way. This textbook will focus on the key skills and techniques that you need to perform high impact presentations.
(2628 views)

Negotiating SalesNegotiating Sales
by MTD Training - BookBoon , 2010
If you're going to be a top earner in the sales industry then effective negotiation skills are a key area that you'll need to master. You'll want to get the best deal. So how can you accomplish this? This textbook will reveal all.
(2445 views)

Basic Selling SkillsBasic Selling Skills
by MTD Training - BookBoon , 2010
In this textbook we cover what the best approaches are to sell more effectively. We assume that you have little or no selling experience so we will take you by the hand and will give you a firm foundation in basic selling skills.
(3035 views)

Auctions: Theory and PracticeAuctions: Theory and Practice
by Paul Klemperer - Princeton University Press , 2004
A non-technical introduction to auction theory and its practical application. It introduces the basic theory, discusses practical auction design, and describes the one-hundred-billion dollar 3G mobile-phone license auctions.
(7032 views)

Sales Management: Teamwork, Leadership and TechnologySales Management: Teamwork, Leadership and Technology
by Charles M. Futrell - Harcourt Brace College , 1997
The book focuses on topics most important to today’s organizations: team building, leadership, relationship selling, services and nonprofit selling, global selling, the multicultural workplace, technology, small business, and increasing competition.
(5512 views)

Selling IBM's Innovative SolutionsSelling IBM's Innovative Solutions
- IBM.Com/Redbooks , 2007
This book delivers tools to help you sell IBM solutions. It serves as a practical reference for the IBM innovation enabled by on demand and how to sell the IBM innovative technology. You will know how to sell solutions in line with the strategy.
(6695 views)